FAQ

We currently offer shipping to customers in Australia, New Zealand, and select international destinations.

Free Shipping on all orders over $250AUD


Australia and New Zealand

Express Shipping (1-4 Business Days): $10AUD


International:

International Shipping (5-8 Business Days): $20AUD

For more information see our shipping policy here.

You will receive an order status page when you checkout, feel free to save that page or email us for it. You can also email us with your order number via our contact page and ask. 

If your order has not been shipped yet you may change your order by emailing us with order details. If your order has been shipped, you can exchange it for store credit by following our exchange instructions.

If your order has not been shipped you may cancel your order. Please email hello@miselabel.com with your order number.

We offer exchanges or store credit for all unworn items with all original packaging, excluding items purchased during a sale, or sale items. To process a return or exchange, follow the step by step instructions on our Returns page.

You can apply your discount code at the checkout page. Please email us if you require any assistance.

Only one discount code per order can be used.

We offer the best rates and shipping providers to minimise additional charges after purchase. While customers are responsible for Taxes & Duties, please understand your destination's fees before ordering. Reach out with any questions on international shipping charges. For more information see our shipping policy here.